FAQ’s

  • To ensure the durability and aesthetic of your handmade wallet, proper care is crucial. Here are some guidelines for maintaining your wallet's pristine condition:

    Storage and Structure:

    - Positioning: Store your wallet flat to preserve its shape and avoid creases.

    - Environment: Place your wallet in an area that is clean, cool, and dry to ward off mold and mildew, ensuring ample space for air to circulate.

    Regular Cleaning:

    - Dusting: Regularly brush your wallet with a soft, dry cloth to remove surface dirt and dust.

    - Leather Care: For leather wallets, employ a dedicated leather cleaner to keep the material soft and well-conditioned.

    Damage Prevention:

    - Scratch Protection: Be mindful to prevent scratches by keeping your wallet clear of abrasive clothing, sharp objects, or bulky accessories.

    - Moisture Avoidance: Shield your wallet from moisture as water can deteriorate leather.

    - Heat and Sunlight: Keep your wallet away from intense heat or prolonged exposure to sunlight.

    Consistent care will ensure your handmade wallet remains stylish and enduring.

  • Exotic skins, such as alligator, python, ostrich, and stingray, boast unique patterns, textures, and hues, distinguishing them from conventional leather. These characteristics infuse products with a sense of luxury and distinctiveness. In terms of durability, exotic skins feature denser fibers, enhancing their resistance to damage and ensuring lasting quality. For instance, an alligator wallet or a python clutch remains durable over time. Additionally, certain exotic skins offer inherent water resistance, which is particularly true for stingray, shark, and lizard skins, safeguarding against moisture. The rarity and required expertise to craft with these materials elevate their status to luxury, symbolizing prestige and refined taste. Their limited availability further underscores their exclusivity and perceived value. Overall, exotic skins represent a fusion of aesthetic appeal, resilience, and exclusivity, coveted by those with discerning tastes.

  • In crafting a bespoke wallet, I can incorporate specific features tailored to your preferences. Here are some customizable options:

    Extra Card Slots:

    Should you require more card slots than the standard offering, I can customize the wallet to include additional compartments, ensuring it meets your exact needs.

    RFID Protection:

    To safeguard against electronic theft, I can embed RFID-blocking technology within your wallet, providing a shield against unauthorized scans of your credit cards and personal data.

    Hidden Pockets or Compartments:

    For those desiring covert storage, I can engineer hidden pockets or secret compartments in the wallet, ideal for stashing folded bills, keys, or other diminutive items.

    Coin Pocket:

    For coin carriers, I can install a specialized coin pocket with a secure fastening.

    Money Clip:

    Opt for a money clip integrated into the wallet for a streamlined approach, keeping your cash organized and reducing bulk.

    Customization ensures your wallet is perfectly aligned with your lifestyle and preferences. I invite you to share your specific needs, and I will create a unique wallet just for you.

  • The time it takes to produce a handmade wallet varies.

    Meticulous craftsmanship is at the heart of handmade wallets, with each step from cutting to finishing demanding time. Custom features or details can extend this time.

    On average, producing a handmade wallet takes 4 to 8 weeks post-order. Quality takes time, but the result is a unique, durable wallet worth the wait.

  • Sustainable sourcing is a fundamental aspect of my craft. I work closely with suppliers who uphold legal and sustainable practices. Here’s how I ensure responsible handling of exotic skins:

    Certified Sources: The exotic skins used in my creations come from certified sources. These sources prioritize conservation and animal welfare. By adhering to these standards, I contribute to the protection of wildlife and ecosystems.

    Traceability: Every skin can be traced back to its supplier. This ensures proper documentation and accountability throughout the supply chain. Transparency is essential in maintaining ethical practices.

    Personal Commitment: As an artisan crafter, I personally uphold high ethical standards. From sourcing to production, I prioritize responsible practices. My goal is to create exquisite leather goods while respecting the environment and the animals.

    My commitment to sustainability ensures that exotic skins are used responsibly and sustainably in my handmade creations.

  • When it comes to custom-made wallets, you have the freedom to request custom designs and personalization.

    Custom Designs:

    Unique Aesthetics: Custom designs allow you to create a wallet that reflects your personal style. Whether it’s an intricate pattern, or a specific motif, the choice is yours.

    Personalization:

    Symbols or Icons: Choose symbols or icons that hold significance for you.

    Material Selection:

    Beyond leather, explore other materials like fabric and metals.

    Remember, custom-made wallets are an expression of your individuality. Feel free to discuss your preferences through e-mail, and I will create a wallet that’s exclusively yours!

  • The market for custom-made wallets offers a captivating array of exotic skins, each with unique qualities. Common choices include:

    Alligator:

    Valued for its unique scale pattern, alligator leather is both durable and luxurious, making it a favorite for premium accessories.

    Lizard:

    With its small, glossy scales, lizard skin is lightweight and lends an elegant flair to wallets.

    Crocodile:

    Similar to alligator but with larger scales, crocodile leather is coveted for its distinctive texture and rarity.

    Ostrich:

    Known for its soft quill bumps, ostrich leather is both pliable and uniquely textured.

    Ostrich Leg:

    Harvested from the bird's leg, this leather features a unique pattern and is typically used for decorative wallet accents.

    Python:

    Python skin stands out with its irregular scale pattern, offering a lightweight and eye-catching option.

    Shark:

    Renowned for its toughness and rough texture, sharkskin provides a less common but ruggedly appealing choice.

    Shell Cordovan:

    Not an exotic skin but equally esteemed, shell cordovan is derived from horsehide (rump) and recognized for its smooth, shiny finish.

    Stingray:

    Stingray leather boasts a pebbled texture from its bony plates, known for its remarkable durability.

    Various Snakes:

    Wallets can also be fashioned from various snakes, each species contributing its own distinct pattern and texture.

    Selecting an exotic skin for your wallet is a personal decision, influenced by individual taste, desired aesthetics, and the statement you wish to convey.

Polices and Warranty

Williams Handcrafted Co. Limited Lifetime Warranty

  • Taking proper care of your Williams Handcrafted leather goods is key to their durability. However, if you need to make use of the Williams Leather Goods warranty, here are the necessary steps:

    We offer a limited lifetime warranty on all our Williams leather products. For the duration of the product's life, we will strive to fix any damage due to material flaws or hardware failures. In cases of significant damage, we might deem it necessary to replace the item rather than repair it. You will be notified before any such action is taken. If you decide to keep the damaged item rather than receive a replacement, we will return it to you as is. To initiate this warranty service, there is a flat, non-refundable fee of $20 that covers shipping, handling, and materials, while the repair service is provided at no additional charge.

  • Wallet chains, apparel, hardware, and other non-leather goods sold through our online store are not covered by the limited lifetime warranty. However, at Williams Handcrafted, customer satisfaction remains our highest priority. If you find any product to be faulty, damaged, or not up to your expectations, we encourage you to reach out to us via email. We are dedicated to ensuring that you are satisfied with your purchase. The quality of our products is paramount, and if issues persist with an item, we urge you to inform us so that we can take the necessary steps to honor our commitment.

  • At Williams Handcrafted Co., we are committed to providing an excellent experience, although occasionally, issues may occur. If you find a product to be significantly misrepresented or defective, we require an inspection for exchange. Each leather good from Williams Handcrafted Co. is uniquely crafted. We request the chance to rectify any issue before we receive the returned product. Depending on the case, we may issue a refund, store credit, or a partial or full reversal of charges. Please allow up to four weeks for the initiation of a refund. Further delays can arise due to Squarespace and the banking processes involved. We reserve the right to refuse a refund if we suspect that the complaint is fraudulent or abusive.

    Williams Handcrafted Co. cannot be held responsible for packages that are lost or stolen after dispatch. Once a package leaves our facility and is in the care of the Postal Service, it is out of our control. Nevertheless, we are prepared to resend any relevant tracking information.

    For products that allow customer input, such as personalized lettering on wallets and belts, we do not offer refunds or exchanges if the error is on the customer's part. Custom text or imagery will be transferred onto the product exactly as provided to us. It is the customer's responsibility to ensure that their custom text is free from typographical errors, misspellings, or other mistakes. We reserve the right to refuse custom orders that contain profanity, racial slurs, or any offensive language or imagery.

  • Please allow 3-5 business days for the delivery of products that are ready to ship.

    Enjoy free shipping on all orders!

    For international orders, a shipping fee, calculated based on weight, will be added to your order.

    If you have specific shipping requirements, contact us before completing your purchase. Providing a precise and stable shipping address is essential for the secure delivery of your items. If your order includes items that need to be crafted, it may take several weeks for delivery. Consequently, we do not recommend shipping to temporary locations such as hotels or convention centers. Once an order is shipped to the provided address, we cannot control its handling. Please double-check your shipping information for accuracy.

  • Williams Hand Crafted, LLC (Williams Handcrafted) prioritizes the privacy of its users. This Privacy Policy ("Policy") is designed to inform you of our methods of collecting and using personal information from visitors to our website or users of our online facilities and services. It further details our practices in managing such information. We are dedicated to safeguarding your privacy and have implemented this Policy to reflect our commitment to maintaining high standards of privacy.

    We reserve the right to modify this Policy periodically. To keep abreast of any changes, we suggest you review this page frequently. Should Williams Hand Crafted, LLC opt to process personally identifiable information in a manner substantially different from that stated at the time it was gathered, we will inform affected users via email promptly. Users will then have the option to permit or prohibit the use of their information for this new purpose.

    This Policy applies solely to Williams Hand Crafted, LLC and governs our data collection and usage policies. By accessing www.williamshandcraftedco.com, you agree to the data practices outlined in this Policy. Please be aware that this Policy does not extend to third-party entities that are not owned or managed by Williams Hand Crafted, LLC, or to people not employed or overseen by us. We recommend that you examine the privacy policies of any third-party websites we may link to before submitting your information.

    We strongly advise you to scrutinize the privacy policies of any websites you visit to comprehend how they gather, utilize, and disclose information.